A template for writing decisions the next person, and the next AI tool, can use.
A decision made in a meeting reaches the people in the room. A decision written with where it applies and who confirmed it reaches everyone after them.
The tools run in your browser. What you type stays on your device.
# [Short title] - **Status:** Active - **Decided:** [What was decided, in one sentence] - **Applies to:** [Where it applies: the product, the part of it, the client or market. And where it does not] - **Confirmed by:** [Name, role] - **Date confirmed:** [Date confirmed] - **Came from:** [Link or note: the meeting, the ticket or the thread]
Five things. Leave one out and the next person has to ask.
One sentence, in plain words. Someone who was not in the room should be able to act on it.
ExampleMembers on legacy NSW policies keep paper statements until June 2027.
Name the product, and the part of it, the client or the market when the decision is narrower. If it could be read more widely than you mean, say where it does not apply. This is the line people skip, and the one that keeps a decision out of the wrong place.
ExampleMember Portal.
A name and a role. The next person knows who to ask, and an AI tool can tell the decision was checked.
ExampleHead of Claims Operations.
The day it was confirmed. Decisions change, and the date shows which one is newer.
Example3 Oct 2026.
A link or a note: the meeting, the ticket or the thread. When someone doubts the decision, this is where they look.
ExampleQuestion on “Digital statements for members”.
This is how Rivora keeps the decision above. The five things are all there, and Rivora adds where the decision is used.
Decision · Active
Members on legacy NSW policies keep paper statements until June 2027.
Illustrative example
Paste the Markdown into a new page and check how it looks. If the # and ** marks show as plain text, or it lands as one block of code, make a two-column table instead: the five field names down the left, your answers on the right.
Paste the Markdown into a new page and check how it looks. If the formatting does not arrive, make a table, or a database with a column for each field. Notion can also import the downloaded .md file from Settings, under Import, as Text & Markdown.
Rivora keeps every answer this way: the decision, where it applies, who confirmed it and where it came from. You can replace or stop one later, and nothing is learned silently.
Four weeks, with Anurag alongside your team. Or start with a free 30-minute conversation about your setup.
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